Jon Page: On ebooks, the agency model and ‘predatory pricing’
Crikey posted an interesting article last week on the subject of agency pricing for ebooks and the sudden increase in some ebook’s prices. The article makes some very good points but it also overlooks a couple of issues.
The first one that ‘An international agreement between publishers has driven massive increases in the price of ebooks for Australian readers’ is not exactly accurate. Yes agency agreements have seen the price readers pay for some ebooks go up but the price of the ebook has not necessarily increased. Under the agency model retailers must sell the ebook at the price set by the publisher. Under the traditional wholesale model the publisher sets a list price (suggested retail price) and retailers can discount off that. Whether an ebook is sold under agency or wholesale the list price stays the same. To say an agency agreement has driven prices up is incorrect, the agency agreement just means the ebook is sold at is originally set price and cannot be discounted by the retailer. But it can be discounted by the publisher. You will not see flat pricing under agency (not if the publisher has half a retail mind). There will be days, weeks or even months when the price will drop, quite considerably in some instances, before going back up again.
The agency model is not new. Everything Apple sells is under the agency model from apps to music from Macs to iPads. In fact many electrical goods and kitchen appliances are sold in Australia under a similar agency model. Yes Apple instigated the agency model for ebooks when they launched iBooks in 2010 but it was not ‘a deliberate attempt by Apple to destroy Amazon’s dominance of ebook sales’. They achieved that just by entering the ebook market as did Kobo, Barnes & Noble, Google and every ebook retailer.
Apple does everything by agency. The reason the big major publishers jumped on board was because Amazon’s ebook pricing was destroying their business model. And yes there is a business model for book publishing both print and digital. There are costs that need to be recouped. Just because a book is in a digital format does not mean it cost 3 cents to make. An ebook does not exist in a separate world to the print book. They share the same costs of production as well as marketing.
Publishers’ sales of $US25 hardcovers were being eroded by Amazon selling the ebook a $US9.95 regardless of the price (retail and cost) that the publisher had set. The agency model allowed publishers to gain a 70/30 split (publisher/retailer) on ebook sales, much higher than the print book split which can be up to 45/55 for Discount Department Stores (usually 60/40 for bookshops). This meant an ebook at $US14.95 agency vs a $US25 hardback would be at a ‘price of indifference’ (indifference for the publisher NOT the retailer). Unfortunately there are some publishers who have not priced their ebooks at this ‘price of indifference’ and Crikey can rightly argue that they have ‘gouged the customer’ (both reader and retailer).
The real story is not one of ebook rip offs and global pricing inequality. The real story is that Amazon is actually predatory pricing (see ACCC definition). They are setting ‘prices at a sufficiently low level with the purpose of damaging or forcing a competitor to withdraw from the market’ and they are doing this with a proprietary ebook format and device. This has also made it next to impossible for new competitors to enter the market. If it wasn’t for the agency model there would be a lot less competition in the ebook market. Barnes & Noble would not have been able to claw back marketshare nor would Kobo have made the inroads it has made and I doubt there would be independent booksellers selling ebooks like you have in the US with Google or here via Booki.sh and ReadCloud.
While many consumers enjoy Amazon’s predatory pricing the end result is not good. Once competition is wiped out Amazon ‘can disregard market forces, raise prices and exploit consumers’ something that can be more easily done if you have already locked your customers in to a particular format and device. It is a complex issue and one that is far from over. But it is a lot more complicated than is being reported. What is at stake is a competitive market which ultimately is good for authors, publishers, retailers and most importantly readers.
Jon Page is president of the Australian Booksellers Association. This post first appeared on his Pages & Pages Bite the Book blog.

In Melbourne, author Eleanor Catton and I appeared in a session called ‘New New Zealand Fiction’. If the session’s blurb in the program is anything to go by, the festival organisers envisioned us talking about our own work and its relationship to broader national themes. I don’t think they expected us to be grilled by the chair, expatriate Kiwi Sue Green, about why most New Zealand books ‘just aren’t any good’ (I did my best to disabuse her of this notion) and why Australians don’t read New Zealand writers and vice versa.
Alex Adsett writes:



Scarecrow and the Army of Thieves (Macmillan) is Matthew Reilly’s fifth book in the Scarecrow series (including the spin-off novella Hell Island, produced for Books Alive in 2003). In the latest instalment, Reilly has ‘humanised an often superhero-like character’ while creating his ’most cruel and violent villains yet’, says reviewer Emily Smith. (See her review
Your novels keep getting faster and faster. How do you juggle a fast-paced plot with character development and back story?
You capture the feeling of the ocean brilliantly. Are you a sailor yourself?
Well, the stylish November issue is in the house. As well as the usual reviews and news, it’s got interviews with author and bookseller A S Patric, whose short story collection The Rattler is published by Spineless Wonders in November, Brian Falkner who has a new YA series kicking off in November with Recon Team Angel: Assault (Walker Books), Frank Moorhouse, whose ‘Edith Trilogy’ wraps up with Cold Light (Random House, November) and, of course, Ray Martin, whose new book Ray Martin’s Favourites (Victory, November) contains the stories behind some of his favourite interviews.











